Privacy Policy
Privacy Policy
https://hotelavionvigo.com
Last updated: April 2026
Please read this Privacy Policy carefully. It contains important information about the processing of your personal data and the rights granted to you under current regulations.
We reserve the right to update our Privacy Policy at any time for operational reasons, as well as to comply with possible legislative or case law changes. If you have any questions or need clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.
2. Data protection
In compliance with current legislation, Hotel Avión Vigo (hereinafter also referred to as the Website) undertakes to adopt the necessary technical and organisational measures, according to the appropriate level of security for the data collected.
3. Laws incorporated into this Privacy Policy
This Privacy Policy is adapted to current Spanish and European regulations on personal data protection on the internet. In particular, it complies with:
Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE)
Article 12 of the General Data Protection Regulation (GDPR), relating to transparency of information, communication and modalities for exercising the rights of the data subject, and Article 13 relating to the information to be provided when personal data is obtained from the data subject
4. Identity of the data controller
The data controller of the personal data collected on Hotel Avión Vigo is:
CARBALLIDO BARCIELA COMUNIDAD HEREDITARIA
Tax ID (NIF/CIF): E27803279
Representative: Beatriz Carballido Barciela
Contact details:
Address: CRTA A REDONDELA 3 36318 CABRAL VIGO
Phone: +34 986 48 70 09
Email: administracion@hotelavionvigo.com
5. Personal data records
In compliance with the GDPR and LOPD-GDD, we inform you that personal data collected by Hotel Avión Vigo through the forms on its pages will be incorporated and processed in our files in order to facilitate, expedite and fulfil the commitments established between Hotel Avión Vigo and the User, or to maintain the relationship established through the forms completed by the User, or to respond to a request or query.
Likewise, in accordance with the GDPR and LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a record of processing activities is maintained specifying, according to its purposes, the processing activities carried out.
6. Principles applicable to data processing
The processing of personal data shall be subject to the following principles established in Article 5 of the GDPR and in Organic Law 3/2018:
Lawfulness, fairness and transparency
Purpose limitation
Data minimisation
Accuracy
Storage limitation
Integrity and confidentiality
Accountability
Principle of purpose limitation: Personal data will be collected for specified, explicit, and legitimate purposes.
Principle of data minimization: The personal data collected will be limited to what is strictly necessary in relation to the purposes for which it is processed.
Principle of accuracy: Personal data must be accurate and kept up to date.
Principle of storage limitation: Personal data will only be kept in a form that permits identification of the User for no longer than is necessary for the purposes for which the personal data are processed.
Principle of integrity and confidentiality: Personal data will be processed in a manner that ensures appropriate security and confidentiality.
Principle of accountability: The Data Controller will be responsible for ensuring compliance with the above principles.
7. Categories of personal data
The categories of data processed are limited to identification data. No special categories of personal data are processed within the meaning of Article 9 of the GDPR.
8. Legal basis for processing
The legal basis for processing personal data is consent. Hotel Avión Vigo is committed to obtaining the User’s explicit and verifiable consent for the processing of their personal data for one or more specific purposes.
The User has the right to withdraw their consent at any time. Withdrawing consent will be as easy as giving it. As a general rule, withdrawing consent will not affect the use of the Website.
When the User must or may provide their data through forms to make inquiries, request information, or for reasons related to the Website’s content, they will be informed if completing any of the fields is mandatory because the information is essential for the proper execution of the requested action.
9. Purpose of processing
Personal data is collected and managed to:
Facilitate and manage the relationship between the Website and the User
Respond to requests or queries
10. If you make a reservation
Your personal data will be processed for the following purposes:
a) Management of bookings
Includes identification data, contact data, booking details and payment data.
Processing is necessary for the execution of the contract and legal obligations.
b) Commercial communications
If consent is given, Hotel Avión Vigo may send personalised commercial communications via email, SMS or phone.
You may withdraw consent at any time via: administracion@hotelavionvigo.com
c) Traveller registration
Data may be communicated to authorities in compliance with legal obligations.
d) WhatsApp communications
The hotel may contact you via WhatsApp for:
Booking-related communications
Commercial communications (with consent)
e) Special requests
Data related to preferences or special requests will be processed to improve your stay.
11. Handling complaints
Data will be processed to respond to complaints related to services provided.
12. Data retention
Personal data will be retained for a maximum period of 5 years, unless deletion is requested earlier.
13. Recipients of data
Personal data will not be shared with third parties.
14. Minors
Only individuals over 14 years of age may give valid consent. Otherwise, parental or guardian consent is required.
15. Data security
Hotel Avión Vigo undertakes to implement appropriate technical and organisational measures to ensure data security.
16. User rights
Users may exercise the following rights:
Access
Rectification
Erasure (“right to be forgotten”)
Restriction of processing
Data portability
Objection
Requests can be sent to:
Address: CRTA A REDONDELA 3 36318 CABRAL VIGO
Email: administracion@hotelavionvigo.com
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17. Links to third-party websites
The Website may contain links to third-party websites, which have their own privacy policies.
18. Complaints to the supervisory authority
Users may lodge a complaint with the Spanish Data Protection Agency (AEPD):
https://www.aepd.es/
19. . 19. Acceptance and changes
Use of the Website implies acceptance of this Privacy Policy.Hotel Avión Vigo reserves the right to modify this policy at any time.
This Privacy Policy has been updated in accordance with:
Regulation (EU) 2016/679 (GDPR)
Organic Law 3/2018